Fraud
Warning
Cantor Fitzgerald Ireland has recently been made aware of Fraudsters, disguising themselves as Dolmen Stockbrokers and Cantor Fitzgerald Ireland Bond. Regarding Dolmen, the fraudsters used the former Dolmen Logo and address to appear legitimate. Dolmen Stockbrokers was acquired by Cantor Fitzgerald in 2012 and no longer trades under the Dolmen name. Dolmen Stockbrokers is not an authorised entity with the Central Bank of Ireland or the Financial Conduct Authority (UK Regulator), nor are they a member of the Cantor Group. Regarding Cantor Fitzgerald Ireland Bond, the fraudsters used our logo, address and a generic email address to appear legitimate.
This is known as a ‘clone firm’ and fraudsters usually use this tactic when contacting people out of the blue. Cantor Fitzgerald Ireland would like to remind all clients to remain vigilant. Clone firm details:
Dolmen Stockbrokers (clone)
Address: 75 St Stephen’s Green Dublin (Please note, this was the former address of Dolmen Stockbrokers and Cantor Fitzgerald Ireland Limited following the acquisition)
Email: [email protected]
Cantor Fitzgerald Ireland Bond (clone)
Address: 23 St Stephen’s Green Dublin (Please note, this is our current address)
Email: [email protected]
Phone Number: 01 4429977 & 01 2548992
Please be aware that the Cantor Fitzgerald Ireland Bond Clone has been raised to the Central Bank of Ireland who in turn have published the following warning on their website: Central Bank of Ireland Notice
There is no ‘Jack Stevens’ currently employed by Cantor and if you have any doubts about an individual purporting to work for Cantor, please contact us at +353 1 633 3800.
Be aware that scammers may give out other false details or mix these with some correct details of the registered firm. They may change contact details over time to new email addresses, telephone numbers or physical addresses.
Fraud cases have been on the rise for the last few years. Fraudsters have developed sophisticated scams which seek to gain the trust of unsuspecting individuals, while presenting as a legitimate financial service provider.
Please contact your local authorities if you believe you may be the victim of fraud.
With fraud cases increasing, it is important to be alert and aware. By staying vigilant you can help protect yourself from being the victim of fraud.
Processes in place to keep you safe:
We have strict procedures in place for any requests to change key data on your account – as an example a request to change the IBAN linked to your account will require a call back from one of our Client Services team.
We issue contract notes for all investments – if you don’t receive a contract note, or if you receive an unexpected contract note, please contact our Client Services team immediately.
We issue communications to you through our secure client portal and by post.
Cantor Fitzgerald Ireland will never ask you for your username or password over the phone or by email, and if you receive such a request, please notify your broker/Relationship Manager or our Client Services Team at [email protected] or 01 633 3888.
We only use @cantor.com email addresses to engage with you in relation to your account.
If you are ever in doubt about a communication that you have received, please contact us immediately at [email protected] or 01 633 3888.
What to do if you think you might be the victim of Fraud?
If you are unsure about a communication that you have received purporting to be from Cantor Fitzgerald Ireland, or have some questions about it, please contact our Client Services team to verify its authenticity.
Do not engage in any further communication before contacting our Client Services team on 01 633 3888.
We will endeavour to give you advice on the next steps which may include contacting the Gardaí – if the authenticity of the communication cannot be determined.
Additional Resources Available:
FraudSMART – For hints and tips on how to Be Informed, Be Alert and Be Secure, visit FraudSMART.ie
The Garda National Cyber Crime Bureau
OR
The Central Bank of Ireland- Report or Query an Unauthorised Firm